This book/CD-ROM package is a must have for any dental practice. Both book and CD-ROM provide office records and tracking forms for routine office procedures; helpful letters to insurance providers and new patients; referral letters to specialists; information on the latest HIPAA guidelines; a wealth of informative patient education handouts, and so much more. But that's not even the best part! Use the CD-ROM to easily customize any of these documents to suit your own dental practice and individual patient needs. No more "form letters" - tailor the material to appear as though it was actually produced and generated by your office. Your patients and colleagues will appreciate the personal attention and friendly approach in all of your written communications.