Configuration Management (CM) has become a key strategy for successful manufacturing companies. Controlling the design documentation throughout its lifecycle and knowing what is in the product is imperative for quickly moving a new product to the marketplace, identifying and making necessary changes as fast as possible. CM is similarly important to efficient, high quality and low cost supply chain and production processes. It is also critical to maintenance, repair, retrofit, service parts provisioning as well as the elephant in the room  liability protection. Fast, accurate, efficient, documented, measured and well understood Configuration Management is also critical to profitability.
Frank Watts' Configuration Management Metrics gets engineers and managers up and running with Configuration Management measurement, reporting and benchmarking strategies designed to deliver world-class manufacturing outcomes.