Small businesses face many challenges today, including the increasing demand by larger companies for ISO compliance. Compliance is a challenging task for any organisation and can often be time consuming and costly, particularly for small business who are unlikely to have quality assurance experts on the payroll.
However, it is possible to achieve compliance without the need for expensive consultancy or training that takes you out of the office!
Ray Tricker has already guided hundreds of businesses through the challenge and this new book, updated for the 2008 standard provides:
Relevant examples that put the concepts and requirements into a real-life context
Down to earth explanations to help you determine what you need to change to achieve certification
Free, customisable, quality management system fi les, available from www.elsevierdirect.com/companions/9781856178617 to give you a starting point from which to develop your own documentation.
ISO 9001:2008 is the most widely followed quality management standard and the rewards can be great, opening up new business opportunities, as well as bringing real improvements to your processes and outputs.