Drawn from the administrative material covered in the comprehensive book Kinn’s The Medical Assistant: An Applied Learning Approach, 10th Edition, this text helps students master the skills needed in the front office of a physician practice. Building on Kinn’s, this volume introduces an applied learning approach that focuses on the real-world context required to apply theory and skills from the text to various case studies throughout the chapters. All chapters begin with a scenario appropriate to the content, and contextual exercises are incorporated throughout the chapter. This new edition includes the most current Content & Competencies associated with
CAAHEP and ABHES plus two new chapters on The Office Environment & Daily Operations and Privacy & Risk Management, which focus on the latest administrative office trends and issues.