This innovative new worktext with CD-ROM familiarizes readers with both general computer applications and medical office management software, giving them the confidence and skills to succeed as a medical office assistant. The companion CD-ROM features an easy-to-use, scaled-down version of Lytec Medical 2001 software, already populated with fictional medical office data for practice that mimics an actual medical office environment. All aspects of computerized administrative and financial functions in the medical office are addressed – from new patient entry to scheduling, billing, and insurance claims processing. As each concept builds on material from earlier chapters, the reader's knowledge is solidified through chapter-opening objectives and vocabulary, step-by-step procedures, in-text exercises, special hints, chapter summaries, and several assessment exercises at the end of each chapter.