Background: Psychosocial care remains an extremely important part of the holistic approach to care, but one which has been underestimated in clinical practice and only superficially addressed in the ophthalmic literature to date. This aspect of care most often gets less attention by healthcare professionals due to the dominance of a technology-enhanced approach to caring practice. Clearly, the skills afforded by science and technology are important for healthcare professionals in practice, but it is also important for them to be aware of the impact of the transfer of such skills on patients from a humanistic perspective. The delivery of technology-enhanced care can often trigger innermost feelings and needs such as fear, anxiety, stress, loss of control, and a sense of alienation.