From personnel management to financial administration, this one-of-a-kind guide offers proven techniques and ready-to-implement strategies for running the medical office. Detailed discussions focus on interpersonal and legal aspects of patient care, as well as sound business practices – with sample consent forms, letters, and procedural policies. The 2nd edition offers new, detailed coverage of documentation guidelines, risk assessment in physician practice, auditing, and the office manager’s role in compliance. It also provides the new governmental Compliance Plan guidelines for physician groups. A new, more user-friendly format includes helpful learning features for efficient recall of key facts and information.