Gain realistic experience in a physician’s office without leaving the classroom! By using Virtual Medical Office your Today's Medical Assistant, 2nd Edition textbook, a study guide, and interactive software you will develop the critical thinking and decision-making skills you’ll need in externships and on the job. In Virtual Medical Office, you observe patient care from check-in through checkout, including the documentation needed for accurate insurance billing and coding. You’ll see how to review the cases of different patients and why each one needs to be analyzed individually. Developed by expert educators Kathy Bonewit-West and Sue Hunt, VMO covers realistic simulations such as handling a difficult patient and setting up the exam room, letting you apply concepts and learn from mistakes in a safe environment.