SECOND EDITION Bennet P. LientzUniversity of California, Los AngelesKathryn P. ReaThe Consulting Edge, Beverly Hills, California A Volume in the E-Business Solutions Series Although there are many books of methods and tools in different areas, few books actually give detailed tips and lessons on how to effectively set up and manage projects. Most books on project management devote all their space to specific methods. Breakthrough Technology Project Management, Second Edition provides tangible guidelines through examples and suggestions to help people participate in and manage projects more effectively. The authors' techniques and guidelines have been proven over the past 15 years in courses and counseling. This book will prove a valuable tool for those working in information systems, engineering, computer science, operations and production, and other environments involving project management. THE PURPOSE OF THIS BOOK IS TO ANSWER: How can the overall technology project management process be improved? Which systems projects should be given resources and approved for action? How can all systems and technology projects be better managed together? How can individual projects be better managed and more successful? What are specific guidelines for managing different types of projects? THE SCOPE OF THE BOOK ANSWERS: What projects should be approved? How do you formulate and start projects effectively? How do you manage single and multiple projects? How do you identify, analyze, and address specific project issues? How do you obtain results through communicating effectively with management, team members, staff, and vendors? CONTENTS: Part I: Improving the Project Management ProcessIntroductionDeveloping Your Project Management Process and Strategy Managing Multiple Projects and the Project Slate Part II: Developing Your Project Plans The Project Concept The Right Project Leader Building the Project Team Developing the Project Plan Part III: Managing Projects Effective Project Tracking and Coordination Software Development Operations, Maintenance, and Enhancement Software Packages Technology Projects Part IV: How to Successfully Address Project Issues Business Issues Human Resource Issues Management Issues Technical Issues Vendor and Consultant Issues How to Implement Improved Project Management Bibliography Web Sites Appendices Index