This new text was developed to address the expanding role of the patient care technician or multi-skilled worker in today's health care environment. Content covers the various responsibilities of these workers and their relationships with other members of the health care team. The material included was selected based on requests from educators and employers, and addresses work ethic and professional conduct in addition to essential clinical skills. The clear, readable writing style ensures that all levels of learners will be able to follow and comprehend the content. Designed as a companion to Sorrentino's MOSBY'S TEXTBOOK FOR NURSE ASSISTING, this book can also stand alone for use in separate courses or for in-service training programs.