Now completely updated for the industry's newest trends, The Essential Guide to Telecommunications, 5/e is the world's #1 non-technical guide to today's fast-changing telecommunications industry. Long-time consultant Annabel Z. Dodd reflects every important new trend and emerging technology, from cloud services to social networks, mobile video to telepresence. Now a faster read with a more attractive design, this edition reveals how the telecom market has evolved from a low-margin "commodity" business to a higher-margin customer-oriented services business targeting key verticals from finance to healthcare.  This edition focuses far more heavily on mobile and wireless networks, infrastructure to support soaring video requirements; as well as crucial industry developments throughout Asia, China, India, Africa, and Latin America.